FREQUENTLY ASKED

QUESTIONS

Custom samples are available for purchase upon request, email us at hello@graficobrands.com to order.

Our wallpapers and samples are made to order, and can take up to 7-10 business days to be shipped and delivered.

All wallpapers and wall murals are made to order! Hence, we don’t accept returns. We highly recommend you thoroughly inspect your wallpaper for any damage. In the event of damage during shipping, please retain all packaging materials and email us at hello@graficobrands.com.

Please contact our team at hello@graficobrands.com with any specific questions regarding size, scale, finishes, and color.

Overlap is the repeated design area of wallpaper used to avoid gaps in seams by slightly overlapping the paper when installing. All of our wallpapers and wall murals are produced with a half-inch overlap. You’ll only need to trim the excess of the length and around windows, sockets, borders, and doors, etc.

Yes, if you’re an interior designer, architect, developer, set designer, home-stager, professional contractor, or working on residential or hospitality projects, we would encourage you to join our Trade Program. As a Program Member, you have exclusive access to tiers of competitive pricing and our team is available to you for custom quotes and/or volume orders.

Trade discounts are for interior designers, architects, and the hospitality industry only. To be considered for a trade account please complete the application form Trade Program.